Patient Engagement Training Resources

During this live, all day training course the learner will gain skills and knowledge to engage and empower patients using enhanced communication skills. The attendee will have the opportunity to engage in role playing, a “simulation interview” with a trained standardized patient, and receive immediate and individualized feedback on applied skills. It is strongly recommended to complete the Team-Based Care training prior to attending this course.

For further details on training objectives, faculty, and available continuing education credits, click on the following link:

Click for more details

THIS PAGE WILL PROVIDE TRAINING DETAILS, DOCUMENTS AND LINKS TO THE PRESENTATIONS, ACTIVITIES, HANDOUTS, REFERENCE MATERIALS, AND LOGISTICAL INFORMATION FOR THE LIVE TRAINING.  PLEASE BE SURE TO REVIEW THIS ENTIRE PAGE.

Training Times

Training Times: 7:45 am – 4:00 pm

• Log in to Zoom 7:30-7:45 am
• Welcome & Roll Call Begins: 7:45 am

Zoom Live Training Connection Details

PLEASE NOTE: All training sessions are virtual on the Zoom meeting platform.

If you are joining Zoom for the first time, please allow sufficient time to troubleshoot your technology prior to the scheduled training and refer to the Resources & Troubleshooting section below.

https://zoom.us/j/2291227046?pwd=ZDZzNmx0eEZwMXh6aHZFRThmUzRrdz09

Telephone Audio Connection: (646) 876-9923 (Use this if not connecting through your computer audio)

Meeting ID: 229 122 7046

Passcode: 762452

ZOOM RESOURCES & TROUBLESHOOTING:

Instructions for joining Zoom for the first time: View Tutorial

Testing Zoom Video & Audio Alternative Phone Numbers Attendee controls in a meeting Participating in Zoom Breakouts

Course Materials

Agenda

2024 Patient Engagement Training Agenda

Resource Packet

Morning Presentation

2024 Patient Engagement Main Session Presentation

Afternoon Breakout Sessions

Simulation Breakout Session

Mi-CCSI includes a simulation component in the afternoon. Each participant will have the opportunity to interact with a standardized patient and practice the skills learned over the course of the training in a safe and exciting environment. Standardized patients are individuals that have been trained to a specific medical condition case and will offer feedback of the experience.

Watch the video below to sample the simulation experience:

Health Literacy & Barriers Breakout Session

Presentation

2024 Health Literacy and Cultural Impact on Engagement Presentation

4 MI Tasks Breakout Session

Presentation

4 MI Task Breakout Session Presentation

Barriers and Solutions to MI Challenges

Presentation

Barriers and Solutions to MI Challenges Presentation

Activity

Post Training Instructions

Questions?

Do you have questions about the materials or the live training?
For further questions or details, contact Amy at amy.wales@miccsi.org or Sue at sue.vos@miccsi.org

Thank you for attending the training!