Self-Management Support: Patient Engagement Training
Self-Management Support: Patient Engagement Training
Optimizing Self-Management through Improved Patient Engagement
During this live, all day training course the learner will gain skills and knowledge to engage and empower patients using enhanced communication skills. The attendee will have the opportunity to engage in role playing, a “simulation interview” with a trained standardized patient, and receive immediate and individualized feedback on applied skills. It is strongly recommended to complete the Team-Based Care training prior to attending this course.
At the conclusion of this training course, the participant will be able to:
- Apply motivational interviewing techniques to effectively engage and empower patients and their support system to promote health behavior change.
- Develop an awareness and understanding of the implications of health literacy and cultural and ethical considerations on patient goals and desires.
- Create a self-management action plan utilizing shared decision-making.
- Implement evidence based interventions and advocate for the right care, at the right time and in the right place.
It is recommended that care managers take a Patient Engagement/Self-Management Support course, which counts towards the longitudinal education requirements.
***This training that our training meets both the BCBSM and PH requirements for 11.0 Self-Management PCMH Guidelines, per section 11.8 and is an approved External Training program eligible for reimbursement through MICMT.***
PO LEADER NOTE: The training is approved by and eligible for reimbursement through MICMT. To apply for the reimbursement, the PO will be required to complete the application form available on the MICMT website at: https://micmt-cares.org/training/external-training.
Dates, Times & Registration
Times for each session are 7:45 am to 4:00 pm.
Audience
This course is intended for nurses, social workers, advanced practice providers, medical assistants and community health workers who are new to care management or care coordination, or seeking to expand their knowledge and skills as part of a Patient Centered Medical Home, Accountable Care Organization, or other transitional care role.
Faculty
Robin Schreur, BS, RN, CCMRobin Schreur is a trainer for the Michigan Center for Clinical Systems Improvement (Mi-CCSI). She served as the Clinical Lead Care Manager in Ambulatory Care at Spectrum Health from 2012 until 2020. During this time, she was part of the collaborative care model implementation team. Her aim is to instill the importance of patient-centered care across the continuum of care. Robin has worked in a variety of settings including insurance-based and primary care practices, and as a behavioral health nurse at an inpatient facility. She has extensive experience in training and onboarding hundreds of clinicians in care management roles and motivational interviewing.
Sue Vos, BSN, RN, CCMSusan Vos is the Program Director at the Michigan Center for Clinical Systems Improvement (Mi-CCSI). She has experience in working with multi-disciplinary teams to provide care for complex patients, extensive knowledge and expertise in practice transformation, developing and implementing care management curricula based on evidence-based guidelines, training of care manager and other clinical practice staff, implementing care models, and driving quality improvement strategies. She is the current president of the Case Management Society of America: Grand Rapids/Kalamazoo Chapter.
Lynn Klima, DNP, APRN, CNE, ANP-BCDr. Klima is an adult nurse practitioner with over 40 years of experience across acute, primary care, and community-based settings. She obtained her Doctorate in Educational Leadership in 2018 from American Sentinel University and is a Certified Nurse Practitioner through the American Nurse Credentialing Center and a Certified Nurse Educator through the National League of Nursing. Across the last 14 years, she has been an academic associate nursing professor with a teaching focus on nursing leadership, therapeutic communication, community health, geriatrics, and hospice/ palliative care at the graduate and undergraduate levels.
Her work history includes executive leadership responsibilities that focused on leadership development, performance improvement, care management delivery models, and care coordination initiatives to support the complex chronically ill.
Dr. Klima is dedicated to engaging staff in care delivery improvements. Her doctoral research focused on understanding how to support nurses in engaging patients in providing self-management support to their patient populations. Her primary interests as an implementation scientist include integrating evidence-based practices that focus on patient safety, transition management, patient-centered care, and leadership development across care settings.
Cost
$300 for members; $425 for non-members
Not sure if your organization is a member? Click over to our About page to see a list of member organizations. Still not sure? Contact Amy Wales at amy.wales@miccsi.org or 616-551-0795 x11
Continuing Education Credits
Nurses
This nursing continuing professional development activity was approved by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
WNA CEAP Approval #: WICEAP-0449
Contact Hours: 6.5
Criteria for Successful Completion: Attendance at the event and submission of an evaluation form.
Conflict of Interest: There is no conflict of interest for anyone with the ability to control content for this activity.
Social Workers
This course is approved by NASW-Michigan.
Course approval #: 060524-01
Contact Hours: 5.5
Full continuing education credits are achieved by the successful participation and completion of the entire live training course and all required pre-/post-tests and evaluations.
Submit continuing education credits to Sue Vos at sue.vos@miccsi.org.
Training Materials & Course Preparation
All course materials including presentations, handouts, Zoom connection details and other resources are found here.
Questions
If you have any questions, contact Amy Wales at amy.wales@miccsi.org